Thank you for ordering a joonie cover! We cannot wait for you to get your joonie cover, and we hope you’ll love it. We will process and ship your order within two business days upon receiving your order. Your order will be shipped USPS First Class if you’re in the United States, which takes 2-3 business days.
International orders will be sent USPS First Class International. It will take approximately 2-4 weeks (sometimes sooner and occasionally it will take longer). Please be aware that international charges (customs duty) may occur. Joonie is not responsible for these charges.
We hope that you love the joonie cover, but if things don’t work out, or you need to make a change, we understand! All returns must be postmarked within 14 days of the original delivery date. All items must be returned to us in their original and unused condition with original packaging. In cases of workmanship or material defects, a replacement will be granted within 14 days of purchase upon review of defect photos and our receipt of the defective product. Please email photos and inquiry to email@example.com. Customers are responsible for return shipping charges for all returns except in the case of a manufacturing defect or a shipment mistake on our part. Your refund will be issued in the original payment method. Final sale items cannot be returned or exchanged. International orders are FINAL SALE and are ineligible for refund.